Direct Response Television (DRTV)

What is Order Processing?

Order processing is all of the activities related to filling a customer's order.

Order processing includes all of the activities related to filling a customer's order. Order processing involves:

• Checking the order, prices and terms
• Customer credit
• Producing an invoice
• Picking the goods from the warehouse
• Packing the goods
• Shipping to the customer
• Collecting payment

Outsourced order processing can provide your DRTV campaign with orders from:

• Call in sources
• Web forms
• Email
• Ecommerce websites
• Shopping cart systems
• Standard mail

Electronic order files are received, converted and processed using secure, state-of-the-art technology. Order processing services include:

• File transfer and conversion
• Credit card processing
• Shipping confirmation files
• Secure electronic transaction system
• Customer service call center
• Returns management

DRTV Information:

	Infomercial Production
	Product Packaging
	DRTV Media Buying
	Call Center Support
	Order Processing
	Payment Processing
	Product Fulfillment
	Freight Management
	Customer Support
	DRTV Glossary
	DRTV Info

www.direct-response-television.com is sponsored by Moulton Logistics www.moultonlogistics.com

Visit Koeppel Direct - leaders in direct response media buying. www.koeppeldirect.com

Visit Cambridge Commerce for reliable ecommerce and echeck services www.cambridgecommerce.com